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Shipping, Returns and Refunds
All products are carefully inspected before shipping to ensure they are in excellent condition. Please note that items delivered in good condition are non-refundable and non-returnable.
Once your order is confirmed, shipping typically takes 2 to 5 business days, depending on your location. You’ll receive tracking details via email as soon as your order is dispatched.
If you have any issues with your order upon arrival, kindly contact us within 24 hours of delivery, and we’ll be happy to assist.
Size Guide
Choose Type Below
- Size (Thickness) Guide
- Length Guide
- Colour Guide
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| Size | Description | Best For |
|---|---|---|
| 0.1cm | Ultra thin micro-locs. | Great for very fine hair or intricate parts. |
| 0.2cm | Thin microlocs. | Ideal for natural hair mimicry. |
| 0.4cm | Medium-small traditional size. | Common size for a balanced look. |
| 0.6cm | Medium locs. | Fuller locs without being too thick. |
| 0.8cm | Thick locs. | For bold, statement loc styles. |
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| Length | Approximate Look | Recommended For |
|---|---|---|
| 4" | Very short locs; great for edges/fillers or kids' locs. | Touch-ups, baby locs, front rows. |
| 6" | Short locs; subtle volume or starter loc sets. | Frontal volume, crown fill-ins. |
| 8" | Natural short to medium length. | Starter loc styles or volume. |
| 10" | Medium locs; just past ear length. | Balanced styles with movement. |
| 12" | Shoulder-length locs. | Classic length with flexibility. |
| 14" | Below shoulder; more fullness. | Mid-length protective styles. |
| 16" | Upper back length; stylish and versatile. | Longer styles without heaviness. |
| 18" | Bra-strap length; dramatic and flowy. | Bold looks, high ponytails, styling freedom. |
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| Colour Name | Description |
|---|---|
| 1B Natural Black | Classic deep black; blends easily with most natural hair tones. |
| 27 Blonde Full Length | Warm honey blonde throughout the full length of the loc. |
| 27 Blonde Tips | Natural base with soft blonde highlights at the tips. |
| Dark Brown Full Length | Rich, chocolate brown shade from root to tip. |
| Dark Brown Tips | Natural base with dark brown color at the ends. |
| Platinum Blonde Full Length | Bright platinum blonde from root to tip; bold and eye-catching. |
| Wine Tips | Natural base with deep burgundy red at the tips. |
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